Plain English summary: We collect only the information we need to run the Leave2Give platform. We never sell your data to third parties. You can request access to or correction of your information at any time by contacting us.
What information we collect
We may collect the following personal information when you use our website, platform, or services:
- Full name and contact details (email address, phone number)
- Employer details and workplace information
- Payroll and leave-related information necessary to process donations
- Charity preferences and donation selections
- Website usage data, IP addresses, browser type, and cookie data
- Communications and enquiries submitted through our website or app
We only collect information that is reasonably necessary to provide our services. We do not collect sensitive information such as health or biometric data.
How we collect it
We collect your information when you:
- Register for or create an account on our platform
- Submit forms through our website or contact us directly
- Use the Leave2Give app to select and process leave donations
- Interact with our website through cookies or analytics tools
- Participate in campaigns, surveys, or promotions
Information may also be provided to us by your employer, payroll provider, or an approved charity partner where you have authorised this.
Why we collect it
We collect and use your personal information to:
- Provide and manage Leave2Give services and process your leave donations
- Communicate with you, your employer, and charity partners
- Improve our website, platform, and overall user experience
- Verify your identity and prevent fraud or misuse
- Comply with legal and regulatory obligations
- Send essential service updates and important notices
Where permitted by law, we may also send you marketing communications about Leave2Give services. You can opt out of marketing emails at any time by clicking unsubscribe or contacting us directly.
Disclosure of your information
We may share your personal information with:
- Your employer and their payroll provider, to process leave donations
- Approved charity organisations you have chosen to support
- Payment processors and technology service providers who help us operate the platform
- Professional advisers including legal, financial, and audit representatives
- Government, regulatory, or law enforcement authorities where required by law
We do not sell, rent, or trade your personal information to third parties. Any third parties we engage are required to handle your information in accordance with applicable privacy laws.
Storage & security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:
- Encrypted connections (HTTPS/TLS) across our website and platform
- Secure servers with access controls and authentication procedures
- Ongoing monitoring and cybersecurity protections
- Restricted staff access on a need-to-know basis
While we take all reasonable precautions, no online system can guarantee absolute security. If you suspect your account has been compromised, please contact us immediately at info@leave2give.com.au.
Access & correction
You have the right to request access to the personal information we hold about you, and to request corrections if any information is inaccurate, incomplete, or out of date.
We will respond to access and correction requests within a reasonable timeframe, generally within 30 days. In some circumstances we may be unable to provide access — if so, we will explain why in writing.
To make a request, contact us using the details in section 11 below.
Overseas disclosure
Some of our third-party technology providers or cloud storage services may be located outside Australia, including in the United States or the European Union. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure those recipients handle your information consistently with Australian privacy law.
Third-party links
Our website and app may contain links to external websites, including charity organisations and partner services. This Privacy Policy applies only to Leave2Give. We are not responsible for the privacy practices or content of any third-party websites, and we encourage you to read their privacy policies before providing personal information.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. Updated versions will be published on this page with the revised effective date shown at the top.
We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
- Leave2Give Pty Ltd
- Website: www.leave2give.com.au
- Email: info@leave2give.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
This policy is governed by the laws of Western Australia, Australia, and is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.